Obligations of the customer
The customer is obliged to follow all instructions received from the permanent make-up practitioner regarding the treatment process.
Payment is due upon signing the contract at the first consultation.
If information is withheld that could pose a health or even life-threatening risk to the customer or studio staff, legal action may be taken.
Payment
The customer undertakes to pay the full treatment price at the first treatment. After 5-6 weeks at the earliest, a second treatment will be carried out, in which everything will be reworked and perfected. This treatment is included in the price.
For permanent make-up touch-ups within approximately 2 to 3.5 years after the perfection appointment, 50% of the original price paid will be charged, after 3.5 to 5 years 70% and after approximately 5 years 100% again. The perfection appointment after the healing phase is always included in refreshments.
Cancellation
In the event of cancellation of a planned treatment and/or a subsequent complaint, payments already made will not be refunded. If the customer interrupts the treatment during the initial treatment, 50% of the treatment price will also be charged. In the event of prevention, whether for a treatment or a consultation, appointments must be cancelled or rescheduled at least 24 hours in advance, otherwise 50% of the treatment price or 100% of the consultation price will be charged.
Place of jurisdiction
In all cases, Zug. Swiss law is exclusively applicable.